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At Vhayu we pride ourselves on a commitment to help assure the success of our customers. Our support executives and systems engineers work in concert to ensure that all questions are addressed, recorded and if need be escalated in a timely and professional manner.
We go way beyond other companies who simply answer calls and emails. Our support executives take a pro-active approach with all customers in true partnership fashion. We work tirelessly to resolve issues and maintain an open line of communication every step of the way. Each customer is assigned with a dedicated support executive and system engineer that are always available to understand a clients business needs.
All support is conducted by Vhayu employees so that our customers are cared for in a timely manner without involvement of any third parties. Financial Services is our only business and Vhayu is scrupulous on hiring industry experts with specific domain knowledge of market data pertaining to equities, fixed income, options, futures and FX.
Vhayu also offers Consulting Services to enable customers to deploy projects faster while easily configuring their systems and quickly transferring knowledge. The popular Consulting Services offering is available to all customers and partners that require data mapping expertise, feed handler development or any type of extended integration with proprietary or vendor provided systems. Vhayu Consulting Services engagements include initial requirement analysis, integration planning, installation,deployment, project management and training.
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